Questions we get before an order.
Research use, batch certificates, dispatch and returns — answered directly, without a sales pitch.
0 %
Purity stated on the batch certificate
COA
Certificate of analysis with every order
Tracked
Fast discreet dispatch
UK
Dispatched from the UK
The questions, grouped
What does research use only mean?
The compound is supplied for laboratory work. It is not a medicine, it is not for human or veterinary consumption, and no dose or use for a person is described anywhere on this site.
Do you give dosing advice?
No. We cannot advise on use, dose or administration, and questions of that kind are not answered.
Why do you ask for my age?
Because the catalogue is restricted to adults. The 18+ check runs before the shop is shown.
Do you sell to laboratories and businesses?
Yes. Laboratories, research groups and businesses can order, and invoices can be issued in the company name.
What can I order?
Research compounds listed in the catalogue. Every listing shows the pack size, the batch and the certificate before you add it to the basket.
Who can buy from you?
Adults aged 18 or over buying for laboratory research. Nothing on this site is sold for human or veterinary use.
How do I pay?
Bank transfer at the checkout. Card processing is being added separately and switched on before launch.
Do I need an account?
No — guest checkout works. An account keeps the certificates for your previous orders together in one place.
Where is my certificate of analysis?
In the parcel, and attached to your order confirmation. If it is missing, ask and we will send the batch documentation again.
Which laboratory tests your batches?
The laboratory is named on each certificate. We do not name a testing house on this page until the certificate itself does.
What does a certificate tell me?
The batch number, the test method and the result for that batch. The figures are the laboratory’s, not ours.
Can I see certificates before ordering?
Yes. Ask for the batch list and we will send the certificates for everything currently in stock.
How is an order sent?
Sealed and tracked within the UK. The carrier and the cut-off time are shown at checkout.
Do you ship outside the UK?
No. We accept UK addresses only.
Can I return an order?
Unopened, undamaged items within the window set out in the returns policy. Opened items cannot be resold and are not accepted back.
What if something arrives damaged?
Send a photograph within 48 hours of delivery and we will replace the item or refund it.